Shipping, Returns & Warranty Policy

Last Updated: June 2026

Shipping

Banda Canada ships within Canada only.

Shipping charges are calculated once an order has been processed and prepared for shipment.

Delivery dates are estimates only and are not guaranteed.

Banda Canada is not responsible for delays caused by carriers, weather conditions, labour disruptions, customs delays, or circumstances beyond our control.

Ownership and risk of loss transfer to the customer once the order has been released to the shipping carrier.

Missing or Damaged Shipments

Customers must inspect shipments immediately upon receipt.

Any shortages, damages, incorrect products, or shipping errors must be reported within 5 business days of delivery.

Failure to report issues within this timeframe may result in the claim being denied.

Returns

Sales are generally considered final.

Banda Canada does not normally accept returns on ordered merchandise.

Customers are responsible for verifying product specifications, compatibility, and quantities before placing an order.

Claims relating to defective products upon receipt, missing merchandise, or shipping errors must be reported within 5 business days of delivery.

Any exception or return authorization remains solely at the discretion of Banda Canada.

Warranty

Warranty coverage varies by brand and manufacturer.

All warranty claims require proof of purchase.

Where applicable, warranty coverage is limited to manufacturing defects affecting the watch movement only.

Warranty periods and conditions may differ depending on the brand.

Warranty coverage does not include:

  • Normal wear and tear
  • Watch straps or bracelets
  • Watch batteries
  • Glass, crystal, case, crown, pushers, or cosmetic damage
  • Water damage
  • Accidental damage
  • Improper use or installation
  • Damage caused during battery replacement or servicing
  • Unauthorized repairs or modifications

Banda Canada reserves the right to inspect any product before approving a warranty claim.

Watch Batteries

Battery performance and lifespan may vary depending on storage conditions, device requirements, and usage.

Banda Canada does not provide a specific warranty period on watch batteries.

Products believed to be defective upon receipt must be reported within 5 business days of delivery.

Contact Information

Banda Canada
Email: info@bandacanada.com
Phone: (514) 332-9298
Website: www.bandacanada.com